Effective Date: January 1, 2026
1. Introduction
Welcome to Fluxfitness ("we," "our," or "us"). We are committed to protecting the privacy and security of our users and their members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management application and related services. Valid content for our CMS page.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").
2.1 Information You Provide to Us
- Account Registration: Name, email address, phone number, and password when you register as a Gym Owner, Staff, or Member.
- Member Profile Data: Date of birth, gender, address, profile photos, and emergency contact details.
- Physical Metrics: Height, weight, and other fitness-related metrics you choose to track within the app.
- Health Information: Information regarding medical conditions or injuries that you voluntarily provide to ensure safe training (e.g., via the PAR-Q form).
- Financial Information: Payment details, transaction history, and subscription status. Note: We do not store raw credit card numbers. Payments are processed securely via third-party gateways like Razorpay.
2.2 Information Collected Automatically
- Usage Data: Login times, features used, and activity logs (e.g., check-ins, class bookings).
- Device Information: IP address, browser type, and operating system for security and troubleshooting.
3. How We Use Your Information
We use the collected data for the following purposes:
- Service Delivery: To manage gym memberships, track attendance, schedule classes, and process payments.
- Communication: To send transactional emails (invoices, booking confirmations), notifications (membership expiry, birthdays), and service updates.
- Safety & Customization: To tailor training programs based on your physical metrics and health data.
- Security: To verify identity, prevent fraud, and monitor for suspicious activity using our Role-Based Access Control (RBAC) system.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following circumstances:
- With Gym Management: Gym Owners and authorized Staff have access to member data within their specific tenant environment to facilitate gym operations.
- Service Providers: We engage trusted third-party companies (e.g., payment processors, email services) to assist in operating our services. They are contractually obligated to keep your information confidential.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement robust security measures to protect your data, including:
- Encryption: Data is encrypted in transit and at rest where applicable.
- Access Control: Strict Role-Based Access Control (RBAC) ensures only authorized personnel (Super Admin, Manager, Trainer) access specific data relevant to their role.
- Regular Audits: We conduct regular security assessments and utilize tools like Laravel Pulse and Activity Logs to monitor system health and access.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements.
- Data Portability: Request transfer of your data to another service.
7. Cookies and Tracking
We use cookies and local storage to maintain your session security and user preferences. You can control cookie settings through your browser, but disabling them may affect the functionality of the application.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact.fluxfitness@gmail.com